No Exit interview - Would not recommend - Vice President Mastercard Employee Review

1.0
3 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Very solid company in terms of financials and meeting Wall Street estimates. Global organization, so a good fit if you choose the right division within MC.

Cons

In San Carlos, I reported into Loyalty Solutions, which powers offers and solutions to banks and merchants. This division is EXTREMELY dysfunctional and according to some ex-colleagues (the few that remain), state that the new regime is even worse. MasterCard has the tendency to acquire companies and put those executives to manage the business, which continues to be a disaster. With HQ's in NY - you have 0 HR presence, no career trajectory, and a very disenchanting and awkward work environment.

Explore other reviews about Mastercard

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Good people to work with, opportunities for growth

Cons

Tasks may get mundane, otherwise none to speak of

4.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Mastercard does a great job fostering an inclusive and supportive environment. There are genuinely good people throughout the organization, and leadership often invests in employee engagement through events, recognition, and culture-building initiatives. I enjoyed many of the relationships I built while working there, and there are teams that truly care about collaboration and supporting one another.

Cons

Compensation at the director level did not feel competitive compared to the level of responsibility expected. Career advancement can also be extremely challenging due to how top-heavy the organization is with senior leadership roles. There are a large number of Senior Vice Presidents, sometimes without clear scope or experience aligned to the title, which creates limited room for high-performing employees to grow. At times, it felt like senior leaders were being hired primarily to manage or communicate with other senior leaders, rather than drive meaningful operational impact. In product and go-to-market roles especially, priorities are often heavily driven by funding decisions. It can be frustrating when projects suddenly shift in importance or remain underfunded for long periods of time while awaiting senior leadership review. This sometimes leaves highly talented employees in limbo, unable to move initiatives forward despite strong momentum or market opportunity. The organization can also be very comfortable with the status quo, which creates a slower pace that many employees seem accustomed to. For people who are highly motivated and eager to drive change, it can feel difficult to navigate the number of roadblocks and layers of approval required to move initiatives forward.

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