Just as Pathetic as any subcontractor for the airlines - Agent Matrix Aviation Services Employee Review

Matrix isn't that great. They are a sneaky company who constantly make up rules to adhere to on top of whatever's been imposed. They have numerous employees who constantly get their schedules changed out of their own will, therefore negatively affecting those who prefer routine/set schedules for those who hold another job, go to class, volunteer, etc. They are disorganized in terms of communication to its employees on top of its pay, therefore causing people's pay to constantly miss people's hours. They make you fill out mindless paperwork as a process to repay those missing hours that should only have payroll take care of that instead of the employees. The company will also lie to you about the little bit of benefits that consists of health insurance, PTO, flying benefits (if any from the airline you represent). When in reality, you get nothing if most employees get less than 40 hours/week (full-time), in addition to garbage healthcare.