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      MedWatch

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      Great WAH Job! - Customer Service Representative (CSR) MedWatch Employee Review

      4.0
      29 Oct 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Equipment provided and paid training.

      Cons

      No sick time and PTO is used for sick time.

      avatar
      MedWatch Response
      5mo
      We appreciate the time you took to write this review. We are continually reviewing our benefit offerings and will take this under advisement.

      Explore other reviews about MedWatch

      5.0
      1 Oct 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great leadership, collaborative team, meaningful work, plenty of opportunities to learn and grow.

      Cons

      Work can be fast-paced and dynamic, requiring adaptability at times.

      avatar
      MedWatch Response
      5mo
      Thank you for this review. We will continue to invest in developing our employees and creating collaborative teams.
      3.0
      29 Sept 2025
      Intake representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent benefits, supportive leadership, and accessible training materials. Management offers flexibility with scheduling.

      Cons

      Attendance is crucial due to the fast-paced work environment. While the salary is not very competitive, the health insurance benefits and gifts from the CEO help offset this shortcoming, especially if pay isn’t your top priority.

      avatar
      MedWatch Response
      8mo
      Thank you for sharing your experience with us. We appreciate your feedback.
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