Shockingly bad treatment of staff - Anonymous employee Medefer Employee Review

1.0
16 Aug 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People on the ground are nice - patient co ordinators

Cons

I would sit and work way over time and rarely was able to get up. They will ‘encourage’ wellbeing In all staff meetings but it is most definitely not happening on the ground. There are some managers who are power hungry for promotion, and privately I have seen some horrific ways staff were spoken to in calls. There have been lies by management, firings - the CEO is well aware - he will come on here and ask for specifics, but when things were flagged to him during my time there, he did nothing. He does nothing as the manager in question gets him what he wants for the business. But at what cost? If you are silent, you don’t care. I can’t stress more, that I witnessed some awful ways in which staff were spoken to .

Explore other reviews about Medefer

5.0
4 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Professional development Openness to change and ideas being heard Breadth and interest of work Patient focus

Cons

No meaningful cons - healthy working pace!

5.0
12 Dec 2025
Recommend
CEO approval
Business outlook

Pros

I love Medefer, I’ve been here for a year, and feel good to be at work each day. Friendly people. Flexible. Good culture and standards. The product is good, communication is good, feel lucky to be part of the team. Everyone is invited to meet the CEO on joining, he is very passionate about the company and everyone is told they can go to him with issues. Good work life balance.

Cons

Redundancies have happened since I’ve been there and I know that’s unsettled some people. That’s to do with external influences as Medefer is dependent on ICBs

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