Great company, unfortunate redundancies - Patient Concierge Medefer Employee Review

3.0
1 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Great team, good pay, leadership conduct weekly meetings to keep you up to date

Cons

Unfortunate redundancies after every 2 years so no job security. A little bit of favouritism occurs within leadership and team members

Explore other reviews about Medefer

5.0
4 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Professional development Openness to change and ideas being heard Breadth and interest of work Patient focus

Cons

No meaningful cons - healthy working pace!

5.0
12 Dec 2025
Recommend
CEO approval
Business outlook

Pros

I love Medefer, I’ve been here for a year, and feel good to be at work each day. Friendly people. Flexible. Good culture and standards. The product is good, communication is good, feel lucky to be part of the team. Everyone is invited to meet the CEO on joining, he is very passionate about the company and everyone is told they can go to him with issues. Good work life balance.

Cons

Redundancies have happened since I’ve been there and I know that’s unsettled some people. That’s to do with external influences as Medefer is dependent on ICBs

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