Look elsewhere... - Account Manager Medela Employee Review

1.0
21 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Great products. Best in class. Medela controls a good amount of market share. Company is great about standing behind their product and with providing good product education.

Cons

Horrible Human Resource department. Everything is out sourced. You are left to figure out a lot on your one. Company is very cliquish and does not support working mothers. Company has gone as far a firing a working, single pregnant Mom in seventh month of pregnancy who was working two jobs to support family. The employee was fired by a VP male of our company who insisted she was paid enough. Awfully presumptive coming from this VP who did not care enough to talk to the employee whom was let go, instead fired her via HR over the phone. Instead of helping that Mom the company was ruthless and cold in approach to helping that Mother, firing her. Company pays inadequately in regards to geography. Not every employee lives in an affordable area of the country and Medela should pay accordingly. Internal office staff is difficult to work with. Gossip is constant. Management is arrogant. Not competitive with pricing and with no new products on the horizon is making it very hard for us to gain momentum on our competitors. Company relies heavily on the fact that we are Medela and is slowly losing their share of the market.

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Medela Response
8y
Thank you for sharing. Your experience is important to us. We have passed your feedback on to the appropriate department, and are actively seeking improvements in some of the areas noted in your comment. We welcome you to help us make progress and initiate change by scheduling a conversation with your manager or contacting Human Resources. – Medela Team

Explore other reviews about Medela

5.0
1 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Continuous learning culture, supportive and friendly people

Cons

Goes through a lot of restructuring and realignment of dept's

3.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Pension, great PTO balance, tuition reimbursement

Cons

Lack of advancement outside of production

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Medela Response
3d
We appreciate your feedback on our benefits like pension, PTO, and tuition reimbursement. Although we do provide continued training opportunities, we recognize each person’s individual career path may look different. Even though you’ve moved on to your next career chapter, feel free to reach out to our HR team directly if we can be of support. Thanks! -Medela Employee Experience Team
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