Inside Sales "Life Safety Consultant" - Anonymous employee Medical Guardian Employee Review

5.0
31 Oct 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

To start off, this is an incredible company backed by a down to earth CEO that built this company from the ground. Medical Guardian has a warm family like atmosphere. (Call Center) They care about each individual person, you aren't just a number here. On the Sales side of things, all the leads you receive are warm leads, no cold calling or generating your own leads is needed. Depending on your individual skill set you will receive a mixture of Inbound calls and online leads. Be prepared to hustle and you will succeed ! Overall this is a great company to work for, if you are prepared to work hard and you're able to stay positive you will do great in this position.

Cons

Location is good and bad, it's in the heart of Philadelphia which is awesome however parking rates are impractical during the work week if you plan to drive to work. The Train is a great alternative though!

Explore other reviews about Medical Guardian

5.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

I joined Medical Guardian after spending 17 years with the same company, so starting over in a new role was both exciting and a little intimidating. Looking back, it was one of the best decisions I've made. From day one, the support I received has been exceptional. The onboarding process was smooth, leadership is approachable and accessible, and there is a genuine culture of collaboration. In my many years in the workforce, I can honestly say I've never worked with a more supportive group of people. Everyone is willing to help, share knowledge, and work together. It's an environment where employees are respected, valued, and encouraged to grow. Most importantly, I enjoy coming to work each day and feel proud of the impact we're making. I don't typically write reviews, so when I do, it's because I stand behind what I'm saying. If you're looking for a company that is inclusive, supportive, mission-driven, and genuinely values its employees, Medical Guardian is a wonderful place to build a career.

Cons

I have not experienced any cons in my time here.

2.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Break room was pretty well stocked when I was employed there.

Cons

Very stressful environment. Lack of training for all positions which was then further compounded upon by the implementation of a new system which backed up the workload by 2 weeks and management made the mandatory overtime call even though the system still wasn't running well most of the workday. Employees blamed for the issues of the new system by the warehouse manager and we were regularly told that messages had to through 4 people before any issues were addressed by the onsite IT team that was actively working to iron out issues. The quickest fixes were implemented when IT came out of the conference room to ask us directly what the problems were yet management wanted everyone to go through them even though it led to a massive waste of time.

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