Find Something Better - Level 3 Engineer Medicus IT Employee Review

1.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

* You have a job * You get a paycheck

Cons

* Pay is well below average * Benefits are awful. Whatever in your mind you are envisioning what awful is, multiple that by 10. High deductibles before any benefits apply. If you have a family, it will cost you around $1500 a month. * You work in silos. (You will hear that word a lot here) * No real growth possible * Always feel like today may be your last * Leadership is clueless on your daily tasks or client needs * Getting any assistance outside of your silo will never happen * If your client has projects or issues that require additional hours to complete, be prepared to work 60-80 hours a week until its complete. * RMM is through Datto, which is complete trash.

Explore other reviews about Medicus IT

5.0
6 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Leadership that truly values both customers and employees, paired with an inspiring mission to support healthcare providers.

Cons

Growth can be so fast but it's a good problem to have.

1.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

The job is nothing but constant stress.

Cons

Technicians get treated like they don’t matter, ignored, undervalued, and basically seen as disposable. The pay is ridiculously low for what’s expected, and the workload just keeps growing. All the constant mergers and acquisitions have completely wrecked any sense of team cohesion. Leadership keeps saying they value employees and customers, but their behavior shows the exact opposite. The mission sounds nice on paper, but it feels like nothing more than a performance. Meanwhile, the people actually keeping the place running are overlooked and left without real support.

See reviews by: Helpful|Rating|Date|All