Toxic Management, No Growth-Stay Away - Technical Leader Mercari Employee Review

1.0
2 Mar 2025
Recommend
CEO approval
Business outlook

Pros

- Average salary with decent work-life balance. - Annual trips to Japan (4-5 days) for face time with Japan team members. - Good colleagues who are also trapped in this company.

Cons

- Clueless Leadership: Site lead and senior managers have no idea about actual work. Even minor concerns from Japan teams trigger panic and blame games. - Two-Faced Management: Local senior leadership only cares about maintaining their good image. Their behavior takes a complete 180-degree turn whenever Japan leaders visit India. - Toxic Work Culture: The entire system is perception-driven. Any suggestions for improvement are taken personally and used against you during performance reviews. - False Promises: Hiring pitches a great work environment and culture, but reality is different. Salary hikes are a joke (2-3% max), far from what was promised. - Forced Socializing: Office events and dinners are unofficially mandatory—skipping them leads to penalties under the so-called AllForOne value. - No Vision, No Innovation: The India team operates purely on a project basis, functioning like a typical service-based company with no long-term vision. - Unfair Evaluations: Performance reviews are a complete sham—subjective, perception-driven, and lacking continuous or actionable feedback. Pleasing your manager is the only way to secure good ratings, as they have no real understanding of work complexity or contributions. Bottom Line: If you want a fair workplace with real career growth, competent leadership, and transparent evaluations, stay far away from this company.

Explore other reviews about Mercari

5.0
12 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Most people were bilingual so speaking English wasn't a problem. Everyone there were so welcoming and the Roppongi office had a great view of Tokyo Tower

Cons

The program was only a week long and I didn't have any issues.

4.0
17 Nov 2025
Recommend
CEO approval
Business outlook

Pros

good environment for work. nice guys

Cons

there were too many people

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