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      Merchant Industry

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      Merchant Industry reviews

      LOTS OF OT… Bad Atmosphere - Technical Support Technician %26 Equipment Liaison Merchant Industry Employee Review

      1.0
      21 Jan 2026
      Technical support technician %26 equipment liaison
      Recommend
      CEO approval
      Business outlook

      Pros

      - Lots of OT… which means $$$$$$$$ - No experience needed! - Company Parties

      Cons

      - No benefits - BARELY ANY PTO - Micromanaging from owners constantly looking at cameras - LOTS of S.Advances on the job with non-fraternizing employees. - Uncomfortable invites for “the team” to go to the Mexican bar around the corner, but it would only be you and a senior manager meeting for dinner and drinks to discuss advancing in the company. - No Trust for an employee who is leaving for a better opportunity to finish out their “notice of resignation” time frame. - CEO is rude and nasty. - HIGH TURNOVER - who would wanna put up with that stuff? - Several “vulnerable” employees confided in me about S.Advances from other members of management.

      Explore other reviews about Merchant Industry

      5.0
      18 Oct 2023
      Operations supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Merchant Industry is a standout in the payment processing industry. The company's dedication to innovation and a client-centered business model sets it apart from the rest. Working here has been a rewarding experience, as we provide a wide array of payment products, including Virtual Terminals and eCommerce Solutions, that cater to the diverse needs of our clients. I appreciate that Merchant Industry's core values prioritize excellence and delivering unparalleled value to our clients. It's evident that our mission is to ensure the success of businesses we serve.

      Cons

      Provide a solution or positive angle, such as "Enhancing communication processes could further strengthen efficiency and collaboration.

      4.0
      12 Nov 2025
      Field sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      salary residual management training coaching

      Cons

      high turnover rate reps do not last very long a lot of walking and in the sun

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      Merchant Industry reviewsMerchant Industry Technical Support Technician %26 Equipment Liaison reviewsMerchant Industry review