Lying and toxic leadership. Encouragement of throwing teammates under the bus. - Anonymous employee Mercury Employee Review

1.0
2 May 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

In its early days this place had lots of very kind, fun and smart people. Pay was decent, however promotions are drawn out for years and backtracked by management constantly.

Cons

This place will gaslight you, lie about your job performance to your face (management and HR) even if you track and pull up the stats for them to review. Then they will fire you. They are doing quiet firings for well over a year now. It is disgusting. They promote bullying amongst team members. Do not hold those being toxic accountable, but reward them instead. Expectations are that you will work overtime and weekends, even if they tell you that is not expected. Get ready for that quiet firing. This place has gone downhill fast. They "encourage pushback", but time and time again will fire anyone who speaks up or voices a different opinion ( this is across various departments). They "promise transparency" but will lie to everyone's faces in team meetings on how the company is doing and what the expectations are. Immad the CEO is not who he seems to be. Be careful. Upper management has fired some wonderful leaders, and hired toxic, abusive monsters to overwork and gaslight the teams. It is such a shame. So many kind, intelligent, caring people have been fired. Another thing to note. They always tell you that the reason someone was let go is due to their performance. As I already said, this is a lie. I feel bad for all the good people we lost. (For years people would say they feel there is strong favoritism of certain individuals. Management has said they will resolve, but nothing has been resolved.)

Explore other reviews about Mercury

4.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

I work with genuinely smart and thoughtful people at Mercury. There is a real emphasis on doing things correctly, not just moving fast for the sake of growth, which matters a lot in compliance work. I have felt trusted to use judgment rather than follow a rigid script, and collaboration across legal, compliance, and product teams has generally been strong. Leadership feels accessible, and the work itself feels meaningful. What we do has a real impact on protecting the company and its customers. Pay is competitive and benefits are generous.

Cons

Like many growing fintechs, Mercury is still figuring out how to scale process alongside growth. That can mean some ambiguity, shifting priorities, and periods of higher intensity. Investigations can also be repetitive and mentally demanding, especially during spikes in volume. There are also situations where the team has clear product needs, but those requests often get deprioritized or pushed to the back burner, which can create unnecessary manual work and friction for investigators. Career progression within compliance is not always clearly defined, which can make longer term planning more challenging.

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