More Profit comes from the Associates Pockets - Customer Service Representative MetLife Employee Review

1.0
16 May 2013
Recommend
CEO approval
Business outlook

Pros

Good benefits, poor pay. Talk alot about opportunity but none available. (unless your related)

Cons

I your on a call and your break or lunch arrives you miss your lunch or break, no pay. Same for the end of the day if your on a call you can't hang up, or get written up, but they won't pay you because the OT wasn't preapproved!

Explore other reviews about MetLife

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

3.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and growth opportunities

Cons

poor work life balance common

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