Flexible schedule but lacks team support - Service Coordinator Metrocare Employee Review

2.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule not in office all the time

Cons

No support from TL and way too many people on caseload

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Metrocare Response
1w
Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the flexibility of the schedule during your time at Metrocare. We’re sorry to hear about your concerns regarding team support and caseload size. We understand how important it is to feel supported and to have manageable workloads, and we also recognize that working in community mental health can be demanding. We are continuously working to strengthen leadership support and improve resource allocation across teams. We appreciate your feedback and the contributions you made during your time with us. If you would be open to sharing more, please email metrocare@metrocareservices.org with “Glassdoor Review” in the subject line.

Explore other reviews about Metrocare

5.0
29 Nov 2025
Recommend
CEO approval
Business outlook

Pros

VERY GOOD CULTURE AND VERY DIVERSE

Cons

hard to get good raises

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Metrocare Response
6mo
Thank you for sharing your feedback! We’re glad to hear you appreciate the culture and diversity at Metrocare—those are values we strive to uphold across the organization. We also recognize your concern regarding raises. Metrocare regularly reviews compensation and benefits to ensure they remain competitive and aligned with market trends. While adjustments are based on multiple factors, we understand the importance of recognizing and rewarding employee contributions and are committed to ongoing review in this area. Your insights are valuable to us, and we’d love to hear more. Please feel free to reach out to metrocare@metrocareservices.org with “Glassdoor Review” in the subject line.
1.0
23 Feb 2026
Recommend
CEO approval
Business outlook

Pros

-Great coworkers make work life bearable -They will literally hire anyone, so if you don’t have any hope for your career, this is the place to work. -If you need hours for your licensure, you get them fast paced here, often within about 15 months, which is also unbelievable since it’s way too much for a clinician.

Cons

-Everything, from managers who don’t care about you or your life to executives that don’t give two cares what could happen to you. They’re able to afford the current CEO’s $20K retirement bonus and a new multi million dollar building, but not able to pay their employees a livable wage. -Recently, they announced no overtime anymore which makes note writing impossible because we need to see 35 clients a week. Recently they also started charging more for health insurance and framed it as “higher national costs”, but we all know it’s because of the CEO’s retirement bonus and the new multimillion dollar building. -Executives also couldn’t give two cares about the clients. The only reason they care for them is because it makes them more money that they pretty much don’t give to their employees.

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