Does Metrocare pay their employees well?

According to anonymously submitted Glassdoor reviews, Metrocare employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Metrocare. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Metrocare?

40% of Metrocare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Metrocare 2.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Metrocare?

QMHP (43) , Service Coordinator (26) , QMHP-CS (12) , QUALIFIED MENTAL HEALTH PROFESSIONAL (9) , Care Coordinator (6) , Business Support (5) , Customer Service Coordinator (4) , Therapist (4) , Case Manager/QMHP (3) , Pharmacy Technician (3) , Assessment Specialist (2) , Case Manager (2) , Clinician (2) , Definitive Care Coordinator (2) , Early Intervention Specialist (2)

What are the pros of working at Metrocare according to real employee reviews?

"The benefits are good and it is a flexible." ((in 15 reviews)); "Coworkers are good, job is fufilling" ((in 10 reviews)); "Flexible scheduling is the only positive part" ((in 9 reviews)); "salary acceptable some great people to work with" ((in 9 reviews)); "Flexible schedule not in office all the time" ((in 7 reviews))

What are the cons of working at Metrocare according to real employee reviews?

"Low Pay and no bonuses" ((in 22 reviews)); "Management is poor and you do way more than what you signed up for." ((in 15 reviews)); "Little training" ((in 11 reviews)); "There is no work/life balance" ((in 7 reviews)); "Everything, from managers who don’t care about you or your life to executives that don’t give two cares what could happen to you." ((in 6 reviews))

Metrocare Reviews

2.9

40% would recommend to a friend

(246 total reviews)

John W. Burruss, MD

52% approve of CEO

41% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.2

Career opportunities

3.0

Culture and values

3.0

Compensation and benefits

2.4

Senior management

2.3

Work/Life balance

Metrocare has an employee rating of 2.9 out of 5 stars, based on 246 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Metrocare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

246 reviews

2.0

20 June 2026

Flexible schedule but lacks team support

Service coordinator

Recommend

CEO approval

Business outlook

Pros

Flexible schedule not in office all the time

Cons

No support from TL and way too many people on caseload

Metrocare Response

1w

Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the flexibility of the schedule during your time at Metrocare. We’re sorry to hear about your concerns regarding team support and caseload size. We understand how important it is to feel supported and to have manageable workloads, and we also recognize that working in community mental health can be demanding. We are continuously working to strengthen leadership support and improve resource allocation across teams. We appreciate your feedback and the contributions you made during your time with us. If you would be open to sharing more, please email metrocare@metrocareservices.org with “Glassdoor Review” in the subject line.

4.0

1 June 2026

Worth it for mental health work, but very busy

Case manager

Recommend

CEO approval

Business outlook

Pros

Worth it if you love MH work

Cons

Fast paced, could be busy if not prepared

Metrocare Response

2w

Thank you for taking the time to share your feedback. We’re glad to hear that you found the work meaningful and rewarding. We also understand your comments about the pace and workload. Roles in community mental health can be demanding, and we are continuously working to improve support, resources, and workflows to help employees manage these responsibilities more effectively. We appreciate your feedback and your contributions during your time at Metrocare. If you’d be open to sharing more, please email metrocare@metrocareservices.org with “Glassdoor Review” in the subject line.

3.0

24 May 2026

Hybrid schedule and nice office, but high turnover

Accountant

Recommend

CEO approval

Business outlook

Pros

Hybrid schedule. Nice office Coworkers

Cons

Turnover No growth opportunity Benefits

Metrocare Response

2w

Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the hybrid schedule, office environment, and your coworkers during your time at Metrocare. We also recognize your concerns regarding turnover, growth opportunities, and benefits. These are important areas, and we are continuously working to strengthen employee retention, expand development opportunities, and evaluate our benefits offerings to better support our team. We appreciate your feedback and the contributions you made during your time with us. If you would be open to sharing more, please email metrocare@metrocareservices.org with “Glassdoor Review” in the subject line.

Viewing 1 - 3 of 246 Reviews

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(Glassdoor Est.)

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(Glassdoor Est.)

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Personal Care Homemaker / Home Health Aide / Personal Care Aide

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Metrocare Reviews

Ratings by category

Reviews by job title

Flexible schedule but lacks team support

Worth it for mental health work, but very busy

Hybrid schedule and nice office, but high turnover

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