Never valued - Personal Assistant MiPa Employee Review

2.0
2 July 2024
Recommend
CEO approval
Business outlook

Pros

-welcome package -free breakfast if it’s there -drinks on Friday -networking with a couple of clients that genuinely care for you.

Cons

From the start at MiPA, you feel welcomed by a seemingly friendly group of people. But that changes quickly once you're thrown into the deep end. It often felt like I was always being singled out and expected to fit into a specific personality mold, which made it tough to just be myself. Not being able to chat comfortably with colleagues or get any support from management made integrating into the team really hard. The pressure from management, some colleagues, and clients was intense and took a toll on my mental health. No matter how hard I worked, it never seemed to be enough for the company, making me dread coming in each day. Going on holiday was stressful because of the insane amount of prep required for handovers. I had to ensure everything was perfect while also maintaining a 90% billable rate, or management would come down hard on me. Even when I did my best, any tiny mistake would lead to harsh criticism. Before one holiday, I had almost finished my handover when I found out a fired colleague’s clients were being dumped on me. This meant extra, unbillable work for training others and catching up on old client work, on top of my own handover and billable tasks. Management and colleagues offered no support, basically telling me to suck it up. Despite working hours being 7:30-4:00 or 8:00-4:30, I often didn't leave until 5, 6, or even 7 at night because of the crushing workload and zero help. Clients would even call my personal number during holidays, weekends, and when I was sick. If you want to be under appreciated , underpaid, overworked, and have your mental health messed with, this is the perfect place for you.

Explore other reviews about MiPa

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Lots of team bonding, office bar, office dog, after work games, annual parties and events

Cons

Can't think if any to be honest

2.0
30 Jan 2025
Recommend
CEO approval
Business outlook

Pros

The people you work alongside are lovely and we had some great nights out as a group. The bar and drinks was a nice touch though you’d often been drinking your drink and working until late. My team leader was great and she always worked hard and supported us. Made some good client relationships.

Cons

Overworked and underpaid, the upper management always talk about growth when the actual model of the business doesn’t allow that to be successful, they take on new clients when the staff aren’t able to take them on but it’s the staff who have to work hard to manage it. The owner is more bothered about being a name in business when the credentials she has don’t allow for that yet and she should focus on the company first and then once that is running smoothly and properly focus on a podcast. A huge staff turn over and built on the idea to take the work off clients that gets in their way or they don’t want to do. These tasks are then given to clients with no ask and often lead staff to have clients they are unhappy with or feel uncomfortable doing the work of. There is a lack of training on how to use any of the softwares and it is very intimidating to be in inbox’s or managing work from a business you’ve only talked to once and never used the system of. Yet clients expect a premium service due to the premium price they pay, however you as a PA are paid close to minimum wage despite often working overtime and going out your way for the company. Its a great way to learn but I watched people struggle, quit and cry often

2
See reviews by: Helpful|Rating|Date|All