MiPa Reviews

-overworked, and made feel like nothing you do is good enough (even though you’re paid the bare minimum) -Each PA has 10-14 clients each, and are expected to keep up with the unrealistic expectations set by management-ON TOP of having their 10-14 clients. -manager has confidently told staff to their faces ‘everyone’s replaceable’ leading staff to feel undervalued. why would anyone work hard for a company that says this? -Management are very clicky and talk bad about the staff! -High turnover of staff, everyone’s leaving because they’re unhappy with the pay and how they’re treated. -Constantly put under pressure and made feel worthless. -The environment is not good! -when people leave management put it down to ‘oh well, they obviously couldn’t do the job’! -They’ve sacked people on the spot for not sharing the same way of thinking. -Also, the management team actively try to remove bad reviews.

The first week you are made to feel comfortable and like everyone in the office is your friend. Immediately after, you are thrust into the deep end with work. Processes are all jumbled up and outdated, handovers are a mess, the office culture is toxic and management talk badly about the clients. Ad hoc tasks are assigned sporadically to anyone available (usually new staff) and once you are given a daily task one day, you are expected to continue despite whatever workload you have. PA/EA’s rarely finish work on time due to the sheer workload. clients contact you at unsociable hours so you never really feel like you aren’t working. you are expected to bill 7 hours of work in an 8.5 hour shift inclusive of “team huddles” that can run way over, breaks, 1-2-1’s etc. I never used to cry until I started working there, and when I left due to my mental health, I was totally discarded. In the very short time I was there, 3 staff members had resigned, and 8 more a few months after I had resigned. They have a track record of not paying staff for hours work upon resigning or being fired. When I was applying for a new job, I was even told my the hiring managers that they had an overwhelming amount of applicants from MiPA. It’s genuinely a terrible place to work where the office culture is bizarre, gossipy, and mean girlish. you will definitely be spoken about horribly after resigning. the workload is not very hard, but the sheer amount paired with multiple unreasonable deadlines can cause anyone to have a panic attack - as I did before resigning. Then, you have to watch management recruit on Indeed, offering new starters thousands of pounds higher than your salary… only to then pay them less once they start. Ridiculous on every single front. Terrible business model, and I wish them all the worst. xxx