Management have ZERO trust in staff. Your vehicle is tracked, fuel card is tracked. You have a tracker round your neck as an ID Badge which they tell you is for your safety, but it's actually to monitor if you're logging in at the location of your jobs on time. They watch your break times to the second. it's ridiculous! You're given a 7 job per day minimum target, which includes on average 4 lengthy forms to be filled out. If you attend a job and the tennant isn't in, this doesn't count towards your 7 a day, making it harder to achieve any bonus. Gossip spreads faster than covid here, If you don't fit in, consider yourself to be targetted and slowly pushed out. There are workers privately calling the office, making sure they get all the easy jobs, leaving other staff with the harder jobs meaning it's easier for them to obtain their targets and bonus. The word "Bonus" Is used, with way to many obstacles in the way of actually achieving it. They have an 8 hour rest period between call outs and the next working day, which by law should be 11 hours. Ive done a 17 hour shift getting home after 1am then getting called at 8:03am asking where i was for my next shift!. You're expected to work a regular 8-5 then do call out from 5pm until the callouts are done, so essentially working 24 hours a day, 5 days a week. I also got called out at 1am for a 130 mile drive to replace a socket, these jobs are not emergency and should be put on normal day work. You get given a van which is usually filthy, but expected to clean it pristine when you leave or they threaten to take money out your final pay (written in the contract). If you get a parking fine, you will not be told about it for months, by that time the fine has gone up and they try
take it out your wage. It's practically modern day slavery built for the working man/woman who are too scared to say no and stand up for themselves. North Korea has less rules.