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Millie's Cookies

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Working at Millie's Cookies - Customer Service Millie's Cookies Employee Review

2.0
9 Mar 2016
Recommend
CEO approval
Business outlook

Pros

- A very diverse group of employees - A nice environment to work in sometimes, often serving younger children - The staff all got along very well the majority of the time

Cons

- Unreliable boss - Very low wage and often not getting the hours to be able to pay to get to work using public transport - Shop gets incredibly messy and dirty - Very rude customers - £30 taken out of wages to be given bad quality uniform without the shop logo. When the uniform needed replacing, I was told to find a shirt from a bag of old and dirty ones which had been owned by previous employees - The router was always being changed and I would be put on shifts that they knew I couldn't work and wouldn't give me hours elsewhere - Whenever I pointed out a mistake in the router the boss would always seem annoyed with me - Being told I was entitled to holiday pay and then taking the holiday to find out i wouldn't actually get paid for it - Not being given the 10 hours a week I was contracted for - There was a couple of times I didn't get bank holiday pay which I was entitled to - The boss was quite intimidating - There was a lot of speaking about other staff members behind their back which wasn't a nice environment to work in - Didn't get a P60 when I left to find another job - The boss wasn't very friendly, he didn't bother to ring to see if I was OK or to resolve the situation when I left the shop crying after something he said - The shop is far too small for the amount of staff that had been employed, especially when the shop was hot from the ovens and there was 6+ staff on at the same time, it wasn't an easy condition to work in - No staff room or place for employees to go when on their break. Expected to sit next to the ovens in a tiny space and eat lunch

Explore other reviews about Millie's Cookies

4.0
18 Apr 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive work hours and pay

Cons

Management was sometimes not dependable

5.0
28 Dec 2025
Recommend
CEO approval
Business outlook

Pros

chill not demanding flexible fun not stressful

Cons

Slow at times but if you like that then you'll love this job

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