Millie's Cookies Reviews

4-hour working contract with shifts requested/cancelled at very short notice, unachievable sales & waste targets from upper management, poor branch maintenance and no employee compassion from HR.

- Unreliable boss - Very low wage and often not getting the hours to be able to pay to get to work using public transport - Shop gets incredibly messy and dirty - Very rude customers - £30 taken out of wages to be given bad quality uniform without the shop logo. When the uniform needed replacing, I was told to find a shirt from a bag of old and dirty ones which had been owned by previous employees - The router was always being changed and I would be put on shifts that they knew I couldn't work and wouldn't give me hours elsewhere - Whenever I pointed out a mistake in the router the boss would always seem annoyed with me - Being told I was entitled to holiday pay and then taking the holiday to find out i wouldn't actually get paid for it - Not being given the 10 hours a week I was contracted for - There was a couple of times I didn't get bank holiday pay which I was entitled to - The boss was quite intimidating - There was a lot of speaking about other staff members behind their back which wasn't a nice environment to work in - Didn't get a P60 when I left to find another job - The boss wasn't very friendly, he didn't bother to ring to see if I was OK or to resolve the situation when I left the shop crying after something he said - The shop is far too small for the amount of staff that had been employed, especially when the shop was hot from the ovens and there was 6+ staff on at the same time, it wasn't an easy condition to work in - No staff room or place for employees to go when on their break. Expected to sit next to the ovens in a tiny space and eat lunch