People truly are at heart - Anonymous employee Mirus IT Solutions Employee Review

The people and workplace are good. Numerous perks like free lunch.

KPI's are actually counter-intuitive to good customer service, focussing more on hitting targets. For example, making 2 outbound calls for every 3 received, ensuring no-one actually wants to answer the phone for fear of making their targets unreachable. Unless you're a machine, avoid working here.

Very friendly environment, competitive salary, free food on the last Friday of the month, opportunities to progress, rewarded for good feedback with CrewHu and recognition for going above and beyond.

Heavily focussing on stats over providing great customer service, if you don't hit targets, you're made to go into the office 5 days a week.