DON'T WASTE YOUR TIME!!! - Customer Service ModSquad Employee Review

1.0
12 Sept 2014
Recommend
CEO approval
Business outlook

Pros

You have the privilege of working from home. You get to choose your own hours. There is no commute. You will have more time to spend with friends and family.

Cons

Run!!!! Don't walk away. There are no projects for you to work on. There are no hours available. You are sent a bunch of promising emails telling you there will be more projects available soon. That's it. That's all. Its embarrassing having friends and family happy for you that you've found an online position only for them to ask you how its going and you have nothing to tell them.

Explore other reviews about ModSquad

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I swas on a project where I could select 2 hour blocks of time to work, which was helpful since I had another job also. Management was always nice, I enjoyed working there for the time I did.

Cons

As with any remote customer service phone job, timing the call was crucial to not get behind in notes you needed to add per call

1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Nothing they over work you

Cons

Low pay and dumb people work here

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