Good company to work for but depends on the client - Customer Support Representative ModSquad Employee Review

5.0
1 May 2023
Recommend
CEO approval
Business outlook

Pros

Great salary but that depends on the client you end up working for. I was lucky to get a high paying client which meant my salary was good.

Cons

You could get a low paying client and have no real say on who you work for.

Explore other reviews about ModSquad

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I swas on a project where I could select 2 hour blocks of time to work, which was helpful since I had another job also. Management was always nice, I enjoyed working there for the time I did.

Cons

As with any remote customer service phone job, timing the call was crucial to not get behind in notes you needed to add per call

2.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote, at the time at least

Cons

The pay was basically dictated by region.

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