If you are willing to go above and beyond you'll have the chance to climb up the latter. - Associate Community Manager ModSquad Employee Review

3.0
1 July 2023
Recommend
CEO approval
Business outlook

Pros

You have the chance to raise within the company if you are willing to put the time and effort in it.

Cons

Grouping system for scheduling hours. Even if you do well, the mgmt can't include everyone into the first group to have their first grabs at open hours. No extra pay for weekend or on public holidays.

Explore other reviews about ModSquad

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I swas on a project where I could select 2 hour blocks of time to work, which was helpful since I had another job also. Management was always nice, I enjoyed working there for the time I did.

Cons

As with any remote customer service phone job, timing the call was crucial to not get behind in notes you needed to add per call

1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Nothing they over work you

Cons

Low pay and dumb people work here

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