Pros
There are some people who are smart, kind, and really looking to change the industry. The clinics are clean and open, and the business model is great in theory. Opportunity for scrappy work in a start-up feel.
Cons
The leadership doesn't tolerate mistakes or people who take a while to catch on. They make reactive decisions based on anecdotal feelings versus facts, and make changes quickly without thinking through repercussions. It makes for messy operations and an overworked HR team. Because they struggle with hiring, most employees are doing more than one person's job worth of work and are not valued for the contributions they make to the business. In an attempt to be agile, the leadership pivots quickly to the point of whiplash, which makes it difficult to support initiatives that change constantly.