Unprofessional and mediocre - Anonymous employee MoneyGram Employee Review

2.0
4 May 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only 2 positive things I can say about MoneyGram are work-life balance and office environment. There is definitely a good work-life balance in the company due to the fact that people are not engaged so most of the employees are working 9 to 17.30 and are out of the door by 17.31. The office environment is also great, brand new building in central London with free beverages and biscuits.

Cons

Fast paced in a bad way. Decisions are made in hurry, then never finalised. People are not competent in most of the positions, they are not passionate about what they are doing, management spend little time on developing people, which have an impact on the atmosphere. Loads of employees are on the peak of their career, especially the ones who came from banks, burnt out, just wanting a quiet job. Culture is extremely american orientated, you have to be American and being based in Dallas in order to be in a decision making position. Don't be fooled by the job title and the salary as the company is very top heavy which makes managers (even directors) find themselves in a team of one, doing the kind of job that more junior staff is doing in other companies. No room for sharing ideas or challenging decisions as Americans decide about everything and they only need people who execute their decisions, in countries outside of the US not even directors have a decision making role. Structure change almost every month, high turnover in every areas. Lots of politics within the company. Reporting lines don't make sense most of the time. The worst company I've ever worked for, the only reasons I give 2 stars are the office environment and the work-life balance.

Explore other reviews about MoneyGram

5.0
24 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fast-paced transformation, you get a lot of responsibility Very little bureaucracy, able to make rapid changes to improve the company Renewed focus on retail and real differentiators - not chasing shiny objects Lots of new talent has leveled up every single function for the better Great people & culture, collaborative Remote

Cons

So much happening it is hard to stay on top of it all if you aren't regularly talking to other functions A bit isolating - no opportunity to meet people in person

1.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, good amount of pto and holidays off.

Cons

Horrible leaders that pretend to listen. They don’t involve the rest of the team and don’t hold any team meetings like all hands before Madison Dearborn took over. Upper management feels extremely fake and don’t care.

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