People-First in Name, Not in Practice - Personal Assistant Moneypenny Employee Review

- Minimal employee support during personal emergencies, with policies that feel inflexible and lacking in compassion when it matters most. - Limited flexibility and support during urgent family emergencies, with policies that can result in loss of pay despite unforeseen circumstances. - Very limited benefits overall, including low pension contributions, no meaningful perks, and restricted paid leave. - Sick leave allowance is extremely low, which can place unnecessary pressure on employees to work when unwell. - Heavy reliance on minimum wage structures, with pay increases that do not always reflect rising living costs or employee contribution. - High staff turnover, suggesting ongoing issues with retention and employee satisfaction. - A disconnect between the company’s “people-first” messaging and the day-to-day employee experience. - Progression and reward structures feel unclear or limited, making long-term career growth difficult.