Toxic culture undermines positive aspects and low pay - Personal Assistant Moneypenny Employee Review

2.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

Car parking, subsidised catering, some excellent people.

Cons

Systemic workplace bullying and extensive cliques. Company claims a non hierarchical structure with open movement for internal roles. Not all roles are advertised internally and are "given" to staff who are favoured rather than open applications. Some senior Working Life (HR) staff are guilty of bullying, they are supposed to be policing policies not using role to intimidate, humiliate and bully staff in front of colleagues. Pay is still very low, pay increases in recent years hasn't kept pace with inflation. No jobs advertised internally show pay scales for role (to maintain secrecy). Applicants are actively dissuaded from asking about pay although this would be a main factor in considering an internal move. Some departments get "bonus" or "enhanced" payments but, again, these aren't openly shared. Company claims to value mental health support but this is not backed up when staff approach management at times of stress/distress/bereavement.

Explore other reviews about Moneypenny

5.0
7 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Provides a great base pay

Cons

Can be a stressful job

1.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Snacks in office and fridge

Cons

Abusive amount of back to back calls are given to you there is time for breathing or thinking and you lie that you work for the company of the call but you have no records to actually help the caller most you can do I take a message or attempt to transfer them, it’s incredibly useless.

See reviews by: Helpful|Rating|Date|All