Wouldn’t recommend - Personal Assistant Moneypenny Employee Review

2.0
5 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Made some good friends, free parking, affordable food. HR/well-being we’re always nice

Cons

The job makes you anxious and feel uneasy, as someone who has never had anxiety this job definitely changed that. Absolutely everything is timed to the minute including your lunch, break, loo breaks, logging out to respond to clients emails. It’s extremely restrictive, your break can be at 10.30 and you need to return on the dot 10.40, not 30 seconds later (no exaggeration), you’re treated like a child. You take 200+ calls in a day, one after the other, you don’t get chance to converse with colleagues for hours at a time, barely get chance to drink between calls some days as another call comes through the second 1 call ends. Callers can scream, swear and say the most vile things but hey ho you just have to get on with it. Progression in this job is barely worth it as the pay doesn’t match the responsibilities. The gym and pub are all well and good but after a day in that place, believe me you just want to leave. I wouldn’t recommend this job unless you were desperate for the money, I’d go in on time, leave on time and do the least amount of work possible.

avatar
Moneypenny Response
2y
Thank you for taking the time to share your feedback. Its so lovely to hear how you made friends during your time with us and we hope you took the opportunity during your leavers chat to share your thoughts.

Explore other reviews about Moneypenny

5.0
7 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Provides a great base pay

Cons

Can be a stressful job

4.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Small Leadership Teams Growth Opportunity in the Industry Flex Schedule

Cons

Pay in some roles Client Retention Patience in Process Change

avatar
Moneypenny Response
6d
Thanks for providing this balance view. It's great to hear the positives around the smaller leadership teams, growth opportunities and schedule flexibility and we recognize the points you've raised on pay, client retention and the pace of change. These are areas we're continuing to focus on, especially around strengthening service delivery and keeping the customer experience front and center. Your suggestions around getting back to basics and increasing presence are really valuable and we're considering ways to build on this. Thanks again for sharing your perspective.
See reviews by: Helpful|Rating|Date|All