Don't know what they're doing - Anonymous employee Monks Employee Review

2.0
9 July 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits weren't bad. Able to work remote and didn't force you to go to the office, but there is still an office available in major cities to go to if needed Learned a lot

Cons

integration efforts have been all over the place, making everyone's job a million times harder. They can't make up their minds about which system we should all be using, leaving some teams to do more work because all of the same information needs to be in multiple places. Additionally, management seems indecisive about defining employees' responsibilities, leaving many of us confused about our roles. I had no clue what my role entailed until I was laid off. It's so obvious they are actively reducing positions in the United States while opting to hire from countries with lower labor costs since I saw my role go up the next day. This is bound to create numerous challenges with clients predominantly based in the US... Just to add to the topic of layoffs... I get that they need to happen and it's a rough time for the industry, but they never address it as a company. It's all done so secretively and it's been a handful layoffs every month for what has felt like the entire year. It forces everyone to continuously pick up the pieces with no direction and restructure while at the same time worrying about job security. Reviews are always delayed and never given a real reason. Even when salary increases roll around, the increases are so minimal.

Explore other reviews about Monks

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

great place to work often

Cons

not ideal break time options

3.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

The team members who are in the weeds

Cons

* Low pay and lack of career progression. Last year I had my first raise in years but it was a VERY small increase that hasn't improved my quality of life unfortunately. This year they pushed the merit increase by half a year. There isn't a doubt among all of colleagues that this is an intentional move to get more folks to quit / save money. * High employee turnover. * Multiple waves of layoffs and departures since 2024. Lack of communication and planning around layoffs leads to us having to figure out solutions on the fly and it honestly does not seem like that leadership cares about how these layoffs are affecting the CURRENT business. * Rotating door of Execs who have no idea what's going on in the ground. We're just treated like numbers on a spreadsheet.

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