30 June 2019
Monocle Solutions Response
6yDear Employee
We as management take each employee’s experience of our firm extremely seriously, and we are very disappointed to learn that you are not currently enjoying yours. We gather from your review that you had a negative experience with your direct line manager, specifically around your latest performance review, which we assume was negative and not in line with your expectations. We aim to always be fair and objective, and if one employee feels that this did not apply to them, we would like to learn about this and rectify the situation if needed. We have an open door policy and have always implored our employees to engage either through mentorship, your executive or HR to resolve any issues, and if this did not work, directly with the C-level execs.
We pride ourselves with having a well-tailored training programme. This training programme is specifically designed to address the skills and knowledge required for our projects and add value to our clients. The training is fully funded by Monocle and the employee has the opportunity to obtain various international certifications and designations.
Unfortunately, we have not received any formal complaints of this nature via any of the formal channels, including HR, therefore your anonymous comments make it impossible for us to act and resolve this matter. We still urge you to approach HR directly to air your grievances in a confidential manner.
Lastly, we take transformation very seriously as can be seen in our BEE level 2 status. We are working very hard on hiring a significant number of African, Coloured and Indian candidates and developing selected African, Coloured and Indian staff through our executive acceleration plan, in order for us to promote some of our own staff into executive positions sooner. Please feel free to contact us or the Employment Equity Committee members if you would like any more information on this matter.
COO