Toxic culture and poor leadership lead to burnout - Anonymous Montu Employee Review

Fully remote work, great boss and team

The higher ups have no strategic direction and make terrible decisions which have impacted so many people causing massive rounds of redundancies. And their treatment of you during the process is impersonal and disgusting.

People supported each other because management certainly didn’t.

Easily one of the worst companies I’ve ever worked for. The culture is deeply toxic, bullying is normalised, and HR exists purely to protect management rather than employees. Complaints go nowhere, while the people responsible for creating hostile environments are rewarded and promoted. Leadership appears completely directionless and driven solely by profit at the expense of both staff and patients. There is no investment in employees, no accountability, and no long-term vision beyond squeezing as much work as possible out of fewer people. Management repeatedly pushes “operational efficiency” as an excuse for redundancies, but in reality the workload never disappears — it’s dumped onto the remaining staff until burnout becomes unavoidable. The company seems more interested in cutting costs than maintaining standards, leading to rushed, poor-quality work and impossible expectations. Employees are then blamed for the inevitable consequences of understaffing and unrealistic workloads. Experienced staff are pushed out and replaced with cheaper hires, creating constant instability and a revolving door culture. Morale is terrible, trust in leadership is nonexistent, and fear of retaliation stops many employees from speaking up. I would strongly discourage anyone considering working here unless they are prepared for an unhealthy, stressful, and unsupported environment.