Poor engineering culture, waterfall mentality and burnout - Anonymous employee Monzo Bank Employee Review

3.0
22 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Lots to work to do all the time, very simple tech stack easy to contribute early 2. The people are generally very friendly and want to get stuff done. 3. The CEO seems to know her stuff and is very open and transparent about the state of the company and its strategy.

Cons

1. There is a real lack of coding standards. Very poor test coverage and services are littered with stale comments. Wide AI agent usuage doesn't make things better because of this. 2. Waterfall mentality with big bang releases every 6 months is the norm. Build now fix later attitude putting the customer second with wild delivery targets and stakeholders calling the bets. 3. Burn out is common. The scope of projects that MUST be delivered is usually large with very tight deadlines. There is a real exercise in managing expectations and being a "yes man" is preferred. 4. Poor engineering culture. Those who push for better, industry standard processes don't get listened to or just get shrugged at. There are a lot of Engineers who have been in the company a long time, which sadly has meant there has been little change to the engineering culture. The poor engineering standards and endless bugs is leaving me uninspired and frustrated. And worse, I don't get listened to when I call it out. Its a shame but Monzo really needs a shake up, it has some great tooling but it needs to take coding standards seriously and have some proper industry standard processes in place.

Explore other reviews about Monzo Bank

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great, fun, dynamic place to work

Cons

No too many negatives to report

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Monzo Bank Response
2mo
Hi 👋 Thanks for taking the time to leave us a review. We really appreciate the honest feedback it’s the only way we get better. We’re always looking for ways to improve the experience for everyone here, so thank you for helping us see where we can do more. If you'd be open to discussing in more detail your feedback please do email hiring@monzo.com Thanks once again!
2.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

remote working was a real benefit

Cons

lack of management skill, lack of focus, no support for workforce

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Monzo Bank Response
2w
Hi there, Thanks for taking the time to share your experience. We’re glad to hear that remote working was a real benefit for you, but we’re sorry that you didn’t feel supported or well managed during your time at Monzo. We appreciate you sharing this feedback, especially as someone who experienced Monzo from the inside. If you’d be open to sharing more detail privately, please contact us at hiring@monzo.com and we’ll make sure your feedback reaches the right team. We wish you all the best for what comes next.
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