Monzo Bank Reviews

3.9

73% would recommend to a friend

(1,065 total reviews)

Diana Layfield

71% approve of CEO

74% positive business outlook

Monzo Bank has an employee rating of 3.9 out of 5 stars, based on 1,065 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Monzo Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

1K reviews
4.0
1 July 2026

Great place to work, but pay could improve

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's a great place to work!

Cons

slightly lower pay but great work life balence

4.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Great team of people Flexible working Good holidays Good support from managers

Cons

Low pay. Constantly being monitored adds so much extra pressure.

avatar
Monzo Bank Response
1d
Hi there, Thanks for taking the time to share such honest feedback. We’re really pleased to hear that the team, flexibility, holiday allowance and manager support have been positive parts of your experience. We also hear your feedback on pay and the pressure that can come with monitoring, especially in a customer support role. Feedback like this helps us understand where things are working well and where we need to keep improving. If you’re comfortable sharing more detail, please contact us at hiring@monzo.com so we can make sure your feedback reaches the right team. Thanks again for sharing this with us.
4.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

- great tooling and eng practices - good people around - very comfortable, amazing for working remotely

Cons

- hard to grow quickly - most people join by leveling down and get stuck for years - no bonuses

avatar
Monzo Bank Response
1d
Hi there, Thanks for taking the time to share your experience. It’s great to hear that the tooling, engineering practices, people and remote working environment have been positive parts of your time at Monzo. We also hear your feedback on growth, levelling and reward, and understand how important those things are to people’s long-term experience at work. Feedback like this helps us understand where things are working well and where we need to keep improving. If you’re comfortable sharing more detail, please contact us at hiring@monzo.com so we can make sure your feedback reaches the right team. Thanks again for sharing this with us.
Viewing 1 - 3 of 1,065 Reviews

Glassdoor has 1,113 Monzo Bank reviews submitted anonymously by Monzo Bank employees. Read employee reviews and ratings on Glassdoor to decide if Monzo Bank is right for you.