Customer Support Engineer - Customer Support Engineer Motorola Solutions Employee Review

Great work environment and great people. Flexibility to make your own decisions and steer the organization the way you see fit.

Constantly connected to the job, even after hours. Hard to disconnect.

I highly value the autonomy I am given to manage my own workload, and I thoroughly enjoy collaborating with several of my talented colleagues.

That independence comes at a cost. The company is incredibly disorganized and siloed. Management will force lateral moves on you without asking; I've ended up balancing four different roles with absolutely no pay increase. Requests for fair compensation compared to the peers I trained were completely ignored. Territories change constantly, but zero training is provided. You are essentially left entirely on your own to figure it out.