Rewarding but demanding field role with room for operational improvement. - Senior Field Engineer Motorola Solutions Employee Review

4.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

I’ve genuinely enjoyed the hands-on problem-solving that comes with this role. Every day brings new technical challenges, which keeps the work engaging. My immediate team is collaborative and supportive, and leadership within our department is accessible. The company also does a good job of recognizing technical expertise and rewarding long hours with flexibility when possible. I’ve had the opportunity to mentor newer engineers, which has been personally rewarding. Customer interactions are generally positive, and it feels good to solve real-world problems for them.

Cons

During certain times of the year, the workload becomes unsustainable. Back-to-back site visits, last-minute travel changes, and on-call expectations can lead to 60+ hour weeks without adequate recovery time. While the company says it values work-life balance, field engineers often feel that expectation doesn't match reality. There is also a lack of standardized tools across regions, which means we waste time figuring out inconsistent equipment instead of solving customer issues. Career progression for field roles into management or HQ positions is unclear, and many senior engineers feel stuck.

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Motorola Solutions Response
2w
We appreciate you taking the time to share your feedback. We’re sorry to hear about your less than ideal work experience as we strive to provide a positive workplace culture that prioritizes work-life balance and overall well-being for all of our employees, and we will take this into consideration.

Explore other reviews about Motorola Solutions

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Work Life Balance, great leadership, benefits, constant strive to do the right thing

Cons

Best employer, hires employees with skills. There are no cons to working here.

2.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

I highly value the autonomy I am given to manage my own workload, and I thoroughly enjoy collaborating with several of my talented colleagues.

Cons

That independence comes at a cost. The company is incredibly disorganized and siloed. Management will force lateral moves on you without asking; I've ended up balancing four different roles with absolutely no pay increase. Requests for fair compensation compared to the peers I trained were completely ignored. Territories change constantly, but zero training is provided. You are essentially left entirely on your own to figure it out.

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