Pros
You get paid. A little. Sometimes.
Cons
Very poor wage for the amount of work that is demanded of you. Poor systems to work with which means jobs will be missed and errors occur. Computer systems that are outdated and full of bugs, and YOU will be blamed for it because you didn't work around them. Management who unable to communicate and blame YOU for not being able to read their minds. Outright abusive management who verbally insult and belittle you and then drag you into meetings for not being happy enough. You could work there for half a decade and you would still be treated like you're excrement by uppity no-nothing people who barely know how to do their own jobs. A toxic work environment full of people who pull you down and tell you that you're useless when in fact they're the ones who can't do their jobs right and don't want to hear otherwise. No respect for employees, no respect for customers. If you speak up about harassment or bullying, YOU'RE the one that is blamed for it and told that you are 'causing a scene'. Managers will refuse to put you forward to speak to occupational health which is against employment H&S laws. Managers partake in conversations that are racist and transphobic, and discuss protected characteristics of their employees publicly which is also against the law, but they don't care because they don't give a rat's backsideabout anybody except for themselves. The company is very greedy and aren't willing to invest anything in their employees (outside of a christmas party which is just a reason for managers to give other managers awards), and because of that you shouldn't expect any training, which means that none of the managers know how to do manage staff and new employees don't know what they're doing correctly. Phenomenally short-sighted as a company. Even after you leave, they will chase you for overpaid wages, which they can't calculate correctly and 'forget' to deduct tax so as to try to swindle additional money out of you. The company has a massive turnover of staff and the reasons why are very clear.