Pros
When I first got hired the warm friendly atmosphere made this an awesome place to work for; also the starting pay was decent for the work required.
Cons
The company runs like there are children making all the decisions. One minute they're doing one thing, and all of a sudden they change their minds and the company heads in an entirely different direction with little or no notice. Most of the team leads and higher ups are nowhere to be found throughout the day and they most definitely do not lead by example. In fact, I doubt some of them have ever managed others... And it probably should have stayed that way. It also seems like a lot of the management making these ever changing decisions has no experience in this industry leading all of us on a wild goose chase towards success. The leads are on you pushing sales, but they don't appear to actually do anything productive themselves other than disappear all day for one reason or another. The PIP (personal improvement plan) that means you're already getting fired. This company is not at all focused on the customer either- squeeze everything they got out of them. Just a joke.