Pros
Interview is based on attitude, not past experience. Management are friendly and approachable, Crew leaders are the same but as the Nightshift team tends to be much smaller, you get to know the team and Crew leader more than senior management. Pay is good and from my experience is better than rival companies, higher than other Marriott chains. The whole ethos of Moxy is laid back is not the same as lazy. They want you to be friendly and relaxed with guests, not standing to attention and fawning over guests. If you are willing to get stuck into the work then you’ll do grand. Busy nights can be very busy but at my branch there is a good team spirit. Quiet nights are great, get your work done then you’re welcome to use the free pool table with colleagues etc. If you want a career in hospitality then they are excellent. As I said, the pay is very fair and because your role has such a broad scope you will learn a lot quickly and build experience in bar work, reception/checking in guests, running the night audit, food safety and cooking. A job at Moxy could easily lead to a Supervisory role elsewhere or within the group because of your knowledge and experience. My rota is done several weeks in advance so I can plan around it. They offer a pay rise of 2.5% following completion of the 3 month probationary period, optional pay rises in January on top of the standard April rise. I leave every shift on time, when it’s a busy night the time just flies past. After many disappointments - interviews that seemed to go great then never hearing back, not even rejections, Moxy snapped me up and gave me a chance. For that I am genuinely grateful and I would highly recommend them as an employer to anyone looking to work in hospitality. The managers stay out of the way but are still available and happy to help if you need it. My crew leader has a ton of experience and has been happy to answer any questions and show me how things are done.
Cons
There doesn’t seem to be a formal plan or outline for training staff, it’s very much on you to tell someone if you’re struggling and need shown the ropes. That said, when you do speak up they help immediately. They understand that it makes their job easier if you know what you’re meant to be doing. They offer a number of cocktails, if you don’t know how to make them there are cheat sheets stuck to the bar but that doesn’t help if you don’t know what equipment to use or glasses to serve in. That can be an issue when the bar is very busy - just keep calm and explain you’re still in training and a colleague will help you though. These are really pretty minor “cons” to be fair.