Decent pay, but stressful work environment! - Service Technician Murphy-Hoffman Employee Review

2.0
20 Mar 2015
Recommend
CEO approval
Business outlook

Pros

Pay and benefits are comparable with other dealerships in our area. Facilities in showroom and lounge are kept nice. Heat in the shop works very well, and for the most part we have what tools we need to complete repairs.

Cons

Management in this company is either young with no experience in the trucking industry or has some experience in the field, but has a warped view of work load and stress level of coworkers within their dealership. The companies mission statement looks good on the wall, but it seems the companyvis more concerned with gross profit and productivity that the true health and well being of their employees. The "blue collar" worker is over worked, pushed to meet deadlines created by management, and is not adequately trained for the positions they hold. This company also hires to many young technicians with very little experience and expects them to produce efficiency of that of someone with 10 plus years of experience. On the other side of that coin they expect the experienced technician to train the younger inexperienced technicians on how to do their job, however if their efficiency drops below 90% they have to answer for it and face possible disciplement. Raises within this company is also based mainly on efficiency not by work ethic or capability.

Explore other reviews about Murphy-Hoffman

5.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Overall healthy, work environment good people, and high pay, lots of support if you need it and flexible management.

Cons

Not many cons of people are kind, courteous, and out there to help you. The negatives, they hired me under age then when I talked to them about it, they got stressed out and fired me.

2.0
9 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good coworkers, decent commission pay if you have the right accounts, and you learn every aspect of the dealership.

Cons

60+ hour weeks, zero training, terrible salary, managers are 20 somethings that have no trucking/dealer experience outside of MHC, terrible market share in most major cities, if you aren't a "yes man," you won't last (you won't want to).

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