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My Pension Expert

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Good place - Customer Service Representative My Pension Expert Employee Review

4.0
4 Feb 2025
Recommend
CEO approval
Business outlook

Pros

They encourage you progressing in your career. Friendly staff

Cons

Communication could be a bit better

Explore other reviews about My Pension Expert

5.0
19 May 2025
Recommend
CEO approval
Business outlook

Pros

A great working environment with friendly and supportive colleagues. A genuinely positive culture that is free from any toxicity. There’s a strong commitment to delivering excellent customer service and staying at the forefront of technology. The senior leadership team embraces a healthy test-and-learn approach and consistently reinvests in the business.

Cons

I have seen some negative reviews here from former employees that worked here many years ago. All I can say is that a lot has changed in the last few years, especially since the partnership with Palatine in 2022. The business is going from strength to strength and in my time here it has been a great place to work.

2.0
30 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None that I can think of unless you like being treated poorly and are happy to be ignored

Cons

Management don’t listen. Profit over everything else, including staff wellbeing

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