Pros
Pay at or above average for most positions. Good OTE with fair commission. Flexible PTO. Good insurance. Equipment and technology use for communication, and every day tasks is top of the line.
Cons
Sales: Selling anything other than what this company is known for will be a challenge, and not just a challenge in meeting sales goals. Leads are scarce, there is no marketing help, and tools in place are limited for teams to use effectively to build pipeline. Calls and emails are tracked and usage of tools is monitored closely. Marketing: AEs rely on internal referrals. Website does not match up well to competition and Executives will not invest in marketing for products that do not sell. Management: Micromanagement flourishes from the top down. There is zero trust for employees to close deals themselves without management involvement. Executives care only about the bottom line, and managers receive a ton of pressure. Middle managers will yell, scream and threaten their sales teams to perform. Meetings for cross product sales involve interrogations of employees who are treated like morons, and managers constantly interrupt employees with raised voices while telling them they are wrong, stupid or don't understand. Employees will be made examples of on calls so that Managers can cover their butts with superiors. Sales members are not below sneaking off to try to close dual opportunities themselves in an effort to look good to managers and executives. This lack of communication causes confusion with clients and tension between teams. Sales members are supposed to use specialists for calls, who will accept meetings and no show. You are told to include them, but not to count on them being on meetings at all. SEs are assigned on a one to one basis, but assigning the best SE for the opportunity based on background and experience is not practiced. Culture: Drink the Kool aid. If you aren't positive, you will be earmarked as someone not to promote. Company wide sales calls are held where executives encourage managers to extoll the virtues of sales members who close business with infinite amounts of glittering generalities like they are holding a thesaurus. However, there is a very heavy disperity between the sales success of different sales teams, and this makes sales members who attend that call and who aren't recognized feel like they don't really belong. Consequencially, that disperity causes a recognizable caste system where people get treated differently, are not respected and unprofessional practices occur often. I have a feeling that bad behavior and unprofessionalism has gone unchecked here for quite some time given that this is a private company part of a larger equity group. Outlook: Rumors abound about the future of this company. Recession layoffs occurred in August. Many people with the best success and experience in selling the products have moved on. Overall: I would strongly caution you to wait on accepting an offer, as this experience matches several others from similar companies I've read. I believe the company will get better in the future, but with the recession looming it is bound to get worse before it gets better.
