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Thank you for sharing your perspective and experiences regarding your time at NDG. We deeply respect feedback from all our current and former employees as it helps us reflect on our company culture and make necessary improvements.
To begin, it's essential to address the weighty concerns you've expressed. NDG unequivocally disavows any form of discrimination, be it racial, gender-based, or regarding political affiliations. Our hiring and promotion policies have always been built around skill, individual contributions, and alignment with our agency's mission of serving our clients.
We pride ourselves on creating a remote work environment that fosters diversity, not just in each team member’s background but also in thought, experiences, and ideas. We believe that a marketplace of ideas allows our team to serve our clients most effectively. It's essential for us to stress that racism or any form of bias against one's gender or political values is not practiced nor tolerated at NDG.
Regarding the regrettable comment you've mentioned – "you all look the same anyway" – this is the first instance we're learning of it. We cannot stress enough that, had this been brought to the attention of any leadership team member or direct supervisor, it would have been immediately addressed. Discrimination on the basis of race is not only against our ethos but is explicitly mentioned in our agency's handbook as grounds for immediate termination. Furthermore, every employee acknowledges, through their signature, our policy against retaliation for those reporting discrimination. To emphasize, we've never received a specific complaint like this; if we had, an investigation would have been launched immediately and discipline would have been enacted swiftly in accordance with our written policies.
As for your comments on pay confidentiality, this is a standard clause in many industries. However, this should never be used to cover disparities, and we are committed to conducting regular performance reviews to ensure equitable pay for all roles.
NDG has transitioned to being a fully remote agency since early 2020, which was intended to bring flexibility and improved work-life balance for our team members. Our focus remains on serving our clients efficiently, and while we understand the advertising industry can sometimes have demanding hours, our traffic manager is dedicated to ensuring manageable schedules for our team.
In conclusion, we genuinely regret the sentiments you've expressed and are committed to introspection and taking actionable steps to ensure that our work environment reflects the values we hold dear. We welcome those reading this review to consider it in context alongside other, more positive reviews shared by current and former team members.
We sincerely wish you the best in your future endeavors.