Poorly managed but well paid - WestCall Out of Hours Dispatcher NHS Employee Review

3.0
22 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Well paid due to out-of-hours and unsocial bonuses Good team NHSP bank work available all the time for overtime

Cons

Horrendous management (rota errors, pay delays, unable to take leave) Dated office - unclean and uncomfortable Impossible to get trained properly when working out of hours Poor communication from local management (top-level senior management very effective and visible!)

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5.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Bay and status to be bad boi

Cons

too much burcrapcy there in work

2.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

For the most part, you get to work with other hard working and caring individuals

Cons

Long hours, poor pay, minimal benefits

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