3.0
23 Dec 2021
Former employee, less than 1 year
London, England
Recommend
CEO approval
Business outlook
Pros
flexible hours & good uplift on overtime
Cons
call centres are micro managed down to the milli second so every break , loo break , lunch break had better not go over , and call after call being recorded and audited on performance, accuracy and quality in an ever changing and demanding pandemic will drain the life out of you