Terrible leadership, terrible management - Anonymous Employee- Former Employee NYJTL Employee Review

- Positive culture and people dedicated to their jobs - Clear expectations and responsibilities - Watching kids develop confidence and skills - Gaining real experience in education and social work

Often extremely busy days, some kids are a handful

I genuinely enjoyed working with the children. Supporting them and being part of their growth was the only meaningful and rewarding part of the experience, and I was grateful for that opportunity.

• People in positions of power consistently misused authority, keeping pay unreasonably low while prioritizing their on benefit over staff welfare • Employee effort and talent were treated as if they had little to no value, despite the demands of the role • Compensation was extremely low and felt completely disconnected from the heavy workload, stress, and exhaustion required daily • The structure felt inherently unfair, with lower positions automatically treated as less deserving regardless of skill or contribution • Many staff were overworked and under constant pressure without meaningful recognition or support • The environment was draining due to repeated experiences of rude and dismissive behavior from others • Basic communication with colleagues became difficult and stressful, making normal interaction fell like a burden • Over time, the atmosphere became so uncomfortable that withdrawal felt like the only way to cope and protect mental energy