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National General Insurance

Is this your company?

Dealing with puppets! - Claims Representative National General Insurance Employee Review

1.0
1 June 2012
Recommend
CEO approval
Business outlook

Pros

Great coworkers! Good location although paying for parking stinks. Direct manager is flexible on scheduling.

Cons

Management is a bunch of puppets to ownership. No trust to employees that have been doing the job for years. No respect for employees. Workload is horrible and we keep hearing it is going to get fixed but nothing is ever done. We have heard the same thing from management since the new owners and nothing has changed. Another new president that has said the same things we heard from when the last president was new. The owners originally talked about company being a family and that he believed in raises and bonuses but nothing has been delivered. Horrible claims system. Benefits have decreased substancially.

Explore other reviews about National General Insurance

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home but it’s a con as the only way to stay alive is to work 11 plus hours.

Cons

Poor communication Poor training 10 plus claims per day with a system that is always down. Managers has favorites You do EVERYTHING! It has turnt into a calll center environment as all you do is answer calls that the medical provider line should be answering but no they refuse to train them and hire folks that can read so the PIP reps do it ALL Other departments do not respect PIP reps.

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