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National General Insurance

Is this your company?

National General insurance company. New name, Newer owners, no direction....Stay off the bus! - Senior Field Claim Representative National General Insurance Employee Review

1.0
1 Aug 2013
Recommend
CEO approval
Business outlook

Pros

Not many. Pros? You decide. Expensive benefits plans, low end salaries, no room for growth, no incentives, no moral boosters, hardly any bonuses, completely inexperienced co-workers, no communication.

Cons

GMACI used to be a great company to work for. New ownership brought many layoffs, little direction, and a company transformed into an unorganized mess. The new owners could care less about employee moral, workload balancing, or structure. Experienced employees have been pushed out the door and the company has hired an office full of inexperienced college grads to save money. Salaries are less than comparably sized ins. companies and employees are NOT appreciated. The company changes direction monthly, job security is a thing of the past, and the new owner is only worried about profit. The company is filled with incompetent managers who lie daily about the status of the company, workload balancing, and the future of the company. This is a company that WILL take advantage of the hard working, competent worker. Standardized goals are completely ridiculous and are not even within reach by the most experienced employees. "Bean counters", "hair splitters", and money hungry owners, make certain that raises or promotions are not even considered for top performing employees. This is a company that was bought by an owner that only can see $$$$. His intentions are obvious, the company is being set up to look ultra profitable on paper (layoffs, cuts, no raises or promotions), then will be sold "flipped" after all the good people are long gone.

Explore other reviews about National General Insurance

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home but it’s a con as the only way to stay alive is to work 11 plus hours.

Cons

Poor communication Poor training 10 plus claims per day with a system that is always down. Managers has favorites You do EVERYTHING! It has turnt into a calll center environment as all you do is answer calls that the medical provider line should be answering but no they refuse to train them and hire folks that can read so the PIP reps do it ALL Other departments do not respect PIP reps.

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