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National General Insurance

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Avoid This Place - Anonymous employee National General Insurance Employee Review

1.0
2 Nov 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

No pros about working here. Don’t make the same mistake we did by wasting our time here. No career growth here unless you are a white male (preferably Orthodox Jewish)

Cons

Everything. HR is not existent at this company. Some of my former colleagues have left because they have filed complaints to HR about management being inappropriate and HR does absolutely nothing / just forwards the complaints to the perpetrators. Some of the individuals in senior management roles are imbeciles and are very disconnected to the rest of the staff and the daily processes. Senior management would openly talk about employees and are very biased towards age, gender and are very racist. The systems are very antiquated; most of the staff are resistant to change / improving the workflow. The pay here is below market rate. The benefits and health insurance plans are terrible/ non existent. No work life balance - management is too cheap to hire more staff to evenly distributed the workload.

Explore other reviews about National General Insurance

1.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Work from home but it’s a con. Long working hours which leads to burnout. Projects are given to us which they know can’t be completed in our 8 hour day.

Cons

Long working hours no overtime. Heavy workload The system is driven by the reps so we do everything! Other departments aren’t held to a high standard so everything falls on frontline PIP reps. Metric driven environment so you are treated like a number. Management does not want to improve the system and processes because it benefits their reports. 2026 and we are creating tasks for required forms to be issued! No billing department! You do it all Every piece of mail received is assigned to the PIP rep. Medical provider line does not for us so we sit and answer calls all day because they refuse to train them to read basic info on a claim “open” “closed” “ime issued” Poor communication all around Poor training New reps are already drained because there is no proper training in place and managers push the trainees on the senior reps who are already dealing with heavy workloads. 3 stars aren’t a true reflection of this company.

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