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National General Insurance

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Ridiculous workload - Bodily Injury Claims Adjuster National General Insurance Employee Review

3.0
4 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Pay is good and competitive with other companies. Work from home opportunities.

Cons

There is almost no training. They mailed me a book to study to get my adjusters license. No class, no training, just “read this book.” The workload is overwhelming. Tons of stress and pressure The file audits and constant threats of being written up or fired is awful. Every day I go to work and wonder if they will fire me, and I am a hard worker.

Explore other reviews about National General Insurance

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home but it’s a con as the only way to stay alive is to work 11 plus hours.

Cons

Poor communication Poor training 10 plus claims per day with a system that is always down. Managers has favorites You do EVERYTHING! It has turnt into a calll center environment as all you do is answer calls that the medical provider line should be answering but no they refuse to train them and hire folks that can read so the PIP reps do it ALL Other departments do not respect PIP reps.

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