Great company to work at - Customer Service Representative (CSR) Navient Employee Review

4.0
23 June 2024
Recommend
CEO approval
Business outlook

Pros

Good training and managers and very specific metrics to gauge performance

Cons

Project base customer service, sadly the project was discontinued

Explore other reviews about Navient

5.0
3 July 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance and hybrid

Cons

Restructure of organization and services

4.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy work Liked coworkers Good cafeteria

Cons

Very low pay Long hours

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